Shipping Update
Why does my package look different?
We’re transitioning to new fulfillment centers to improve shipping speed and reliability. During this time, packaging may vary slightly.
Is the coffee still fresh?
Yes—100%. All coffee is still fresh roasted weekly, just like always.
Why did my order arrive in multiple shipments?
As we move inventory into new locations, some items may ship separately during this transition.
Are delivery times changing?
You may notice slight timing differences temporarily as we complete the transition.
What if something is missing or delayed?
Just reach out to us and we’ll take care of it immediately.
Are subscriptions affected?
If you’re on a subscription, you may notice orders arriving in separate shipments during this period. Everything will still arrive as expected.
What’s the benefit of this change?
This upgrade allows us to improve delivery speed, reliability, and overall service moving forward.